Security

Security
Our site offers industry standard 128bit SSL(Secure Sockets Layer) encryption protection allowing you to purchase online with confidence.

Privacy
Seaweed and Sand respects your privacy and complies with the Privacy Act 1998(Cth). Information provided to us is used solely for marketing purposes and will not be sold or passed on to third parties without your consent. To remove yourself from our database, send an email via the “Contact Us” section of this website with the title unsubscribe.

Our Mail Order Dept is available Monday to Friday 9am - 5pm (EST)
Ph: 02 9987 4222
Fx: 02 9987 4233

Seaweed and Sand Homewares Pty Ltd
PO Box 829
Narrabeen 2101
Australia

ABN # 91 085 575 060

Online Store Trading Terms

To place an order simply key in the quantity of the item where prompted and click 'Add to cart'. Repeat this process with the products you wish to purchase. To complete your transaction, click the CHECKOUT tab proceed to payment options.

Payment types
All prices quoted are in Australian Dollars($AUD) and international orders are welcome. Payment can be made by credit card, direct deposit or PayPal (please note you do not need a PayPal account to use this option). Seaweed and Sand accepts Bankcard, Mastercard, Visa and Amex. A CCV number will need to be quoted when making credit card payments and is made up of the last 3 digits of the number above your signature on the rear of your card. Due to time zone restrictions, international customers are unable to use the "credit card" payment option, and are instead encouraged to pay by PayPal or direct deposit (following a quoted postage fee).

International Orders
International orders are welcome, however postage will be quoted on a situational basis i.e. the size and weight of the items you are ordering. International customers are encouraged to email sales@seaweedandsand.com.au before completing transactions for a quote for postage. Due to time zone restrictions, international customers are unable to use the "credit card" option, and are instead encouraged to pay by PayPal or direct deposit (following a quoted postage fee).

Order Confirmation
Upon receiving your order an Order Confirmation will be automatically generated by our system and emailed to you.

Delivery
Delivery is via Australia Post, please allow up to ten working days for delivery of orders within Australia. Note that we are unable to deliver to PO Boxes.

Postage charges
A minimum freight charge of $15 applies to all orders. Larger items such as furniture and interstate or international orders may incur additional freight. If so, we will advise you by email before processing your order. You will be notifed by email of items that may be out of stock prior to processing payment of your order.

Some items may be too large to send via Australia Post. In this instance we unfortunately will not be able to ship that particular item. We will contact you via email before cancelling this part of your order.

Refund Policy
Seaweed and Sand complies with Australian Consumer Law regulated by the Department of Fair Trading in regard to damaged or faulty goods.. Goods must be returned in original packaging together with proof of purchase within 14 days of receipt of delivery for exchange or issue of a credit note. Refunds are not permitted for change of mind purchases.